Cookie Policy

Our primary concern is protecting your data and privacy to ensure you have the best experience while you’re on Tribe.

 

It’s important for us that you understand exactly the information you share with us is being used. So please make sure to review our Privacy Policy at https://www.tribe-social.com/legal.

 

We also want to offer you a rundown on what cookies are and how Tribe might use them.

 

Cookies are small text files that are sent to or accessed from your web browser or your device’s memory.  A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our services.

Types of Cookies

First-party cookies are placed on your device directly by us. For example, to adapt our website to your browser’s language preferences and to better understand your use of our website. Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to measure user numbers on our website or to enable you to share content with others across social media platforms.

Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you to use our website more efficiently. Persistent cookies have a longer lifespan and aren't automatically deleted when you close your browser. These types of cookies are primarily used to help you quickly sign-in to our website again and for analytical purposes.

Other technologies such as web beacons (also calls pixel tags or clear gifs), tracking URLs or software development kits (SDKs) are used for similar purposes. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our service or opened an e-mail that we have sent them.  Tracking URLs are custom generated links that help us understand where the traffic to our webpages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons. For simplicity, we also refer to these technologies as “cookies” in this Cookie Policy.

What We Use Cookies For

Essential Website Cookies: These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.

Analytics cookies: These cookies help us understand how our app and website are being used, how effective marketing campaigns are, and help us customize and improve our websites and app for you.

Social networking cookies: These cookies are used to enable you to share pages, links, and content that you find interesting on our website through third-party social networking and other websites. These cookies may also be used for advertising purposes too.

For our website, Tribe uses Google Firebase, Google Analytics, and Wix. Google Analytics is a service that uses Google™ cookies and other data collection technology to collect information about your use of our website in order to report trends. Wix is a service that uses cookies and other data collection technology to collect information about your use of our website in order to report trends. You can opt out of Google Analytics by visiting www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. You can learn more about use of cookies at Wix at https://support.wix.com/en/article/cookies-and-your-wix-site.

Browser and Devise Controls

Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer.  The procedure for managing cookies is slightly different for each internet browser. You can check the specific steps in your particular browser help menu.

You also may be able to reset device identifiers by activating the appropriate setting on your mobile device. The procedure for managing device identifiers is slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.

Have more questions? Email hello@tribe-social.com.

Arbitration Procedures

  1. Overview. Arbitration is an alternative to litigation where a neutral person (the arbitrator) hears and decides the parties’ dispute. Arbitration proceedings are designed to provide parties with a fair hearing in a manner that is faster and less formal than court proceedings. The following procedures (the “Arbitration Procedures”) are applicable to all arbitration proceedings involving you and Tribe-Social, Inc. (“Tribe”).

  2. Pre-Arbitration Dispute Resolution. Tribe is always interested in resolving disputes amicably and efficiently. So, before you commence an arbitration, we suggest that you contact us to explain your complaint, as we may be able to resolve it without the need for arbitration. You may contact us over email at hello@tribe-social.com or by mail at Tribe Social, Inc., 319 Lafayette Street #300 New York, NY 10012.

  3. Administrator. The administrator for the arbitration is JAMS, an organization that is not affiliated with Tribe. JAMS facilitates, but does not itself conduct, the arbitration. The arbitrator who will hear and decide your dispute will be chosen from JAMS’s roster of neutral arbitrators. For information on JAMS, please visit its website, https://www.jamsadr.com/. Information about JAMS’s rules and fees for resolving disputes can be found at JAMS’s Streamlined Arbitration Rules & Procedures page, https://www.jamsadr.com/rules- streamlined-arbitration/.

  4. Applicable Rules. The arbitration will be governed by JAMS’s Streamlined Arbitration Rules & Procedures (the “JAMS Rules”), as modified by these Arbitration Procedures. If there is any inconsistency between the JAMS Rules and these Arbitration Procedures, the Arbitration Procedures will control. However, if the arbitrator determines that strict application of the Arbitration Procedures would not result in a fundamentally fair arbitration, the arbitrator may make any order necessary to provide a fundamentally fair arbitration that is consistent with the JAMS Rules.

  5. Commencing an Arbitration. To commence an arbitration against Tribe, you must complete a short form, submit it to JAMS, and send a copy to Tribe at Tribe Social, Inc. Attn: Legal, 319 Lafayette Street #300 New York, NY 10012. To learn more about commencing an arbitration and to obtain a form to institute arbitration, please visit the JAMS website and download the form available at: https://www.jamsadr.com/files/Uploads/Documents/JAMS_Arbitration_Demand.pdfYou may represent yourself in the arbitration or have a lawyer (or some other representative) act on your behalf. Upon receipt of an arbitration claim, Tribe may assert any counterclaims it may have against the complaining party.

  6. Fees. You are responsible for paying your portion of the fees (inclusive of the filing fee) set forth in the JAMS fee schedule for consumer disputes. Tribe will pay all remaining fees. If you believe you cannot afford the JAMS fee, you may apply to JAMS for a fee waiver.

  7. Discovery. Each party may (a) request relevant, non-privileged documents from the other party; and (b) request that the other party provide the particulars of its claims or defenses. Any such discovery requests must be served on the other party within 21 days after the arbitrator’s appointment. The responding party shall provide the requesting party with all responsive, non-privileged documents, the requested particulars, and/or any objections to the requests within 15 days after receipt of the requests. Any disputes about discovery or requests for extensions shall be submitted promptly to the arbitrator for prompt resolution. In ruling on any discovery dispute or extension request, the arbitrator shall take into consideration the nature, amount, and scope of the underlying arbitration claim, the cost and other effort what would be involved in providing the requested discovery, the case schedule, and whether the requested discovery is necessary for the adequate preparation of a claim or defense.

  8. Communications with the Arbitrator. Whenever communicating with the arbitrator, the parties must include each other – for example, by including the other party on a telephone conference call and copying the other party on any written submissions, such as letters or emails. To the extent practicable, conferences with the arbitrator will take place by telephone conference call or email. Ex parte communications are not permitted with any arbitrator.

  9. Confidentiality. Upon either party’s request, the arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award and that any permitted filing of confidential information must be done under seal.

  10. Arbitration Hearing. The Parties agree to waive an oral Hearing and submit the dispute to the  Arbitrator for an Award based on written submissions and other evidence as the Parties may agree, unless a party requests an oral Hearing in writing within 10 days after the arbitrator’s appointment.

  11. Arbitration Award. The arbitrator will render a written decision within 30 days after the hearing or, if no hearing was held, within 14 days after any rebuttal or supplemental statements are due. The decision must clearly specify the relief, if any, awarded and contain a brief statement of the reasons for the award.

Have more questions? Submit a request by email to hello@tribe-social.com